Please use the report maintenance button to report any non emergency maintenance that is required at your property .
What to do in an emergency
An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:
If your landlord is on a fully managed contract, please contact (023)8036 6555
Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.
An emergency is something that could not have been foreseen, and which could cause serious damage to the property. For example:
- Severe leaks
- If you smell gas or detect a gas leak call the National Gas Emergency service on 0800 111 999
- Loss of electrical power or light
- Blockage of your only toilet
- Loss of heating or hot water
- Broken windows or doors following a break-in
If your landlord is on a fully managed contract, please contact (023)8036 6555
Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.
Out of hours emergency
If you have a true emergency and are a managed tenant when our office is closed and have an issue that cannot be resolved during our office opening hours. use the links below.
I Smell Gas
I am Locked Out
I have a Water Leak
I have no Electric
My Boiler has stopped working
my-carbon-monoxide-alarm-has-triggered.html
Please remember that if a contractor is called out as an emergency when a repair is not justified, you will be liable for all costs.